ID Verification
Verification ProcessStep-by-step guides for completing your identity verification
How do I verify my ID as an international resident or student?
If you’re an international resident or student looking to verify your ID in the WeMoney App, you will need to complete our Manual Verification Process...
What if my ID has expired?
WeMoney requires current, valid ID documents for verification. If your ID has expired, you'll need to provide an alternative valid form of identificat...
What documents are accepted for ID verification?
The documents we accept depend on your residency status. For in-app verification: Australian driver's licence, or Australian passport For manual verif...
How long will it take for my account to be verified?
Your account will be verified once we have verified your identity. We'll attempt to verify your identity during the onboarding process. If we're unabl...
How do I verify my ID as an Australian citizen?
Once you have downloaded the WeMoney App, you will be guided through the sign-up process where you will have the opportunity to verify your current Au...
Why Verification MattersUnderstand the importance and requirements of identity verification
Why do I need to provide my ID?
WeMoney asks for your personal information in order to positively identify you with Equifax and Experian, our credit reporting partners. This is done ...
Is my ID information secure with WeMoney?
Yes, your ID information is secure with WeMoney. We take data security seriously and have multiple safeguards in place to protect your personal inform...