Account Settings & Security
Security FeaturesProtect your account with passwords, biometrics, and additional security layers
How do I enable Biometric Authentication or add a Security Pin to WeMoney?
To add a biometric authentication or a PIN to your WeMoney app, follow these steps: Open the WeMoney app and navigate to the Settings menu by tapping ...
Why it is important to keep your WeMoney account password secure
In today's digital world, password protection is more important than ever. It's essential to regularly update your passwords to ensure that your perso...
Account ManagementUpdate your account details like email and password
How do I update my notification preferences?
You can manage your notification preferences directly in the WeMoney app: Open the WeMoney app Go to Settings Tap Notifications Select the category ...
Can I change my WeMoney account email address?
Unfortunately, WeMoney members are unable to change or edit the email address associated with their account due to security reasons. This is something...
How do I change my WeMoney account password?
To change your WeMoney password, follow the steps below: Click on the ‘Settings’ icon located in the top right corner of the Home Screen; Scroll down ...
How do I delete my WeMoney account?
NOTE: Simply deleting the WeMoney App will not delete your user account. If you delete the app, but you don’t delete your user account, your account i...
Can I have multiple WeMoney accounts?
Technically, you can create multiple accounts using different email addresses. However, we generally recommend sticking to one account to keep all you...
TroubleshootingResolve login issues and password reset problems